William T. Etter
471 Cooley Bridge Rd.
Pelzer, SC   29669

billetter@networktechnologist.com
www.networktechnologist.com

UNIX System Administrator

Summary of Work Experience - Over 10 years experience as a UNIX system administrator (Solaris, HP-UX, AIX and Linux).  Experienced in SAN/storage management (StorageTek, EMC Clariion, IBM, Hitachi, HP, Veritas volume manager), backup management (Veritas NetBackup, HP Omniback), database/DBA support (Oracle), scripting (UNIX shell scripting, bash, Korn and Perl), webserver/application server support (php, java, BEA Weblogic/Apache/Tomcat), system monitoring/management (Netsaint, Nagios, Big Brother and MRTG/RRD) and infrastructure architecture analysis and design.  Production support experience in a 24X7 oncall support environment. 

Operating Systems - AIX 4.x/5.x, HP-UX 10.x/11.x, SunOS/Solaris 2,x/6/7/8/9, SCO Unixware, Altos Unix, NetApp/Ontap, Windows 2000/NT/XP, Netware 2.x/3.x/4.x/5.x, Red Hat Linux, Mandrake Linux, Windows 9.x/3.x/me, Dos, Macintosh

Servers - Sun V240, V440, 280R, E4500/5500/6500, E450/250, HP 9000 Series 800 Servers (K, L, N, V Class), HP 9000 Series 700 Workstations (B, C Class), IBM RS/6000 Servers (pSeries - p690, p650, p630, Model B50, B80),  IBM eServer xSeries.

SANs - IBM Enterprise Storage Server (ESS) Model F20, 800, NetApp NAS, EMC Clariion 5400, Hitachi 7700E, HP VA-7400, HP XP512, StorageTek D280/Santricity, Sun D1000, Brocade Switches.

Software - Veritas Netbackup 3.x/4.x, Veritas Cluster Server (VCS), Veritas Volume Manager, HP Logical Volume Manager (LVM), Oracle 8i/9i, Nagios Monitoring, MRTG graphing, Apache and Apache/Tomcat webservers, BEA/Weblogic webservers, HP-UX Ignite, IBM Sysback, Microsoft SQL Server, Exchange, Systems Management Server (SMS), MySQL, Squid Proxy Cache, Microsoft Proxy Server,  Internet Information Server (IIS), WinProxy, Veritas Backup Exec 8.x/9.x, Cheyenne ArcServe 6.x/7.x, Microsoft Office, Frontpage, Network Monitor, Lanalyzer.

Education
MSEE - Syracuse University
BSEE - Clarkson University

Computer Industry Certifications
Sun - Solaris 9 SCSA
Oracle - OCP - 8i DBA
Cisco - CCNA
Microsoft - MCSE 2000, MCSE NT, MCT, MCP+I
Comptia - A+, Network+, CTT
Novell - MCNE, CNI, CNE-5, CNE-4, CNE-3, CNE-2
Prosoft - CIW, CIW-C

Work Experience
 
12/03 - Present  Unix System Administrator - NuVox Communications

Senior UNIX System Administrator responsible for the day to day administration and architecture maintenance/design of a complex 100+  Server, 24X7 production environment consisting of Solaris, HP-UX and Linux servers.  Architecture responsibilities include analyzing and documenting existing system architecture data and workflows, designing and implementing new cost effective/maintainable system architectures to meet evolving business requirements.  System adminstration job responsibilities include 24X7 oncall production support, backup management for Veritas NetBackup and HP Omniback/Dataprotector, SAN/storage management using StorageTek D280s, HP XP512, HP VA7400, Veritas Volume Manager, Veritas Cluster Server, HP LVM and Sun Volume Manager/Solstice.  Providing support to Oracle DBAs, including performing database refreshes and startup/shutdown of databases as required.  Creating and maintaining extensive library of shell scripts and Perl scripts.  Providing system administration support to developers, including support for Apache, Tomcat, Weblogic web servers, installation/support of  PHP and Java programs.  Setting up and maintaining Nagios/NetSaint, Big Brother and Shell/Perl script based monitoring of servers with MRTG/RRD graphing of performance statistics.

10/02 - 12/03  Unix Systems Administrator - Michelin Tire Company

Under contract to Michelin North America as a senior Unix System Administrator.  Responsibilities include day to day system administration,  emergency 24X7 on call/pager support and project support for a large 150+ server production environment.  Operating systems include AIX 4.x/5.x, HP-UX 10.x/11.x, Solaris 7/8 and Red Hat Linux.  Provided database/dba support for Oracle, backup management and data recovery using Veritas Netbackup, HP-UX Ignite, IBM Sysback.  SAN management using EMC, Clariion, Hitachi, IBM ESS and NetApp storage.  Server hardware includes IBM RS/6000 servers, HP 9000 Series 800 servers and Series 700 workstations.  Developed and maintained extensive scripting environment using UNIX Shell scripting, Perl and CGI.  Administered UNIX based DNS and NIS environment.

Upgraded 50 Novell Netware 5.1 production servers throughout North America.  Developed successful upgrade procedure for Netware Operating System and Cheyenne ARCServe in a global eDirectory environment. Successfully implemented rollout from testing, to pilot implementation, to production.  Automated the upgrade process through the use of batch programs and Perl scripts.  

6/02 - 8/02 Unix Systems Administrator - Denny's Restaraunts

Short term contract with Denny's Restaurants to migrate 3 production HP-UX systems from outsourced vendor support to inhouse support.  Installed, configured and tuned HP-UX 11.0 on HP 9000 Series 800 L Class and N Class servers. Developed and modified UNIX shell scripts and PERL scripts. Installed and supported application software including Autosys,  Lawson Financials, Vista and Micro Focus Cobol.  Provided database/dba support for Oracle database, backup management using Veritas Netbackup - including installation and setup for use with standalone DLT tape drives and with an ADIC Scaler 100 robot using 4 LTO/Ultrium tape drives.  Printer management using server based printing to HP Jetdirect printers with JetAdmin and remote network printing. SAN/storage management for HP VA7400 virtual storage array including creating luns and configuring shared filesystems using HP logical volume manager.  Configured remote access to filesystems using NFS mounts for HP-UX, Linux and Netware servers.


4/91 - 10/02 QRS Associates, Inc.

System Administrator

Multiplatform system administrator for a variety of customers as an outside contractor.  Operating systems include Linux, Solaris, SCO Unix, Altos Unix, Unixware, Microsoft Windows 2000/NT/XP and Novell Netware 2.x/3.x/4.x/5.x.  Application software includes Microsoft Office, Exchange, SQL Server, Veritas Backup Exec, Cheyenne ArcServe, Great Plains Accounting, Quickbooks, Peachtree, AutoCad, Telemagic and various other medical billing and accounting packages.

System administration tasks included end user support, on-site support, emergency 24X7 oncall/pager support, telephone support, troubleshooting, hardware installation and upgrades, software installation and upgrade, system backup, automation through scripting and system performance monitoring.  
Installed, configured, administered and secured web servers using HTML, DHTML, CSS, JavaScript, CGI, Perl, PHP, SSI and SQL.


Network Engineer

Evaluated, documented, designed and upgraded client computer networks.  Installed WAN and Internet access using V.90 modems, Integrated Services Digital Network (ISDN), Asymmetric Digital Subscriber Line (ADSL), digital T1/DDS lines, CSU/DSU, Point-to-Point Protocol (PPP) and PPPoE. Distributed WAN/Internet access to the enterprise using routers, IP Masquerade (MASQ), Network Address Translation (NAT), Internet Connection Sharing (ICS), Routing and Remote Access Services (RRAS), Remote Access Services (RAS), packet filtering firewalls and proxy servers. Securing Internet access by configuring firewall rules and proxy server rules/access lists.

Installed and supported the basic network infrastructure using 10/100BaseT hubs, 10Base2 repeaters, active hubs, passive hubs, multistation access units (MSAU/MAU), network cards, unshielded/shielded twisted pair (UTP/STP), coaxial cable, Ethernet, Arcnet, AppleTalk and Token Ring.  Used Novell Lanalyzer, Microsoft Network Monitor, Ethereal and other similar packet sniffer tools to analyze and troubleshoot network problems.

Technical Trainer

Certified by Microsoft, Novell, Comptia and Prosoft as a technical trainer.  
Provided training for the following computer industry certification programs throughout the United States:  
  • Microsoft Windows 2000 MCSE
  • Microsoft Windows NT 4.0 MCSE
  • Microsoft Windows NT 3.5 MCSE
  • Novell Netware 5.X CNE
  • Novell Netware 4.X CNE
  • Novell Netware 3.X CNE
  • Comptia Network +
  • Comptia A+
4/88 - 5/91 Unix System Administrator - United Technologies

Under contract to United Technologies/TPM Division as a system administrator for their Sun OS/Solaris based CAD and Publishing network. Supported FrameMaker publishing software, Anvil CAD software and Ansys 3d modeling and analysis software for a production engineering network. Installed, configured and upgraded SunOS/Solaris operating system and application software. Performed daily backups and restored lost and deleted documents and drawings from backups, created users, secured file access, supported network printers/plotters and provided day to day user support. Installed and configured additional workstation/server hardware (Sun SPARC technology), designed network expansion. Provided support, troubleshooting, installation and configuration for 10Base2 network infrastructure. Upgraded network infrastructure from 10Base2 to 10BaseT Ethernet. Performed project lead for design, acquisition and installation of enterprise LAN, documented the requirements for an Engineering LAN, created Request for Proposal (RFP) documentation, evaluated Vendors, and managed the vendor installation of a 3Com/Microsoft LAN Manager network. Installed, configured, upgraded, provided support and troubleshooting of PC LAN based application software such as Microsoft Office, Lotus 123, Dbase III, Harvard Graphics and WordPerfect.